What is a chat?

A chat is a communication channel within a workspace - similar to a task, but without a status or priority field. It's used for conversations, discussions and sharing files within the team.

Creating a chat

  1. Select a Workspace.
  2. Click “+ Add chat” (or “+” in the menu).
  3. Enter the chat name and select the participants.
  4. Click “Save”.

AI Assistant: “Create a chat called X in workspace Y”.

Sending messages (Enter / Shift+Enter)

  • Enter - sends the message (Ctrl/Cmd+Enter works too).
  • Shift + Enter - new line (continue typing in the same message).
  • Merging entries (like in Slack): when you send several messages one after another (within 5 minutes), and no one else has written in the meantime, the content attaches to the previous message - it appears in the thread as a single entry (without a grey bar) and is edited as a whole. Messages with attachments and questions to the AI Assistant always create a separate entry.
  • A failed send does not lose your text: if a message cannot be sent (no network connection or a server error), the content returns to the message field and a notification explains what went wrong. If you have written something new in the meantime, the unsent content is saved as a draft and returns the next time you open that thread.
  • Thread drafts: an unfinished message stays with its thread - switching to another task or chat (or even closing the browser) does not delete it, and when you return, you will find it in the field where you were writing it. The draft disappears when you send the message or clear the field yourself; unused drafts are deleted after two weeks.
  • “New” line: when you open a Thread with unread messages, a blue New line appears above the oldest one, and the view is positioned so that some older posts remain above the line for context. The messages are already marked as read, so the line fades away after a few seconds.

Messages in a chat

It works in the same way as the messages section in a task:

  • You can write text, add attachments (paperclip 📎 in the editor's top bar), drag and drop files into the window, or paste from the clipboard with Ctrl/Cmd+V - a screenshot pasted into the editor becomes part of the content, while a file/image pasted outside the editor becomes an attachment
  • The Beautify text icon (✨ magic wand) in the toolbar uses AI to edit your text (see “AI Assistant”)
  • The To-do list icon (a square with a tick, next to the numbered list) creates a task list: in the editor you see checkboxes to tick off, and once sent, the list is clickable - ticked items are struck through, and a progress bar appears below the list ("2 of 4 done"). The checkbox state is shared by all participants and saved instantly (just like with lists from the AI Assistant). Next to each ticked item you can see who checked it - a mini avatar on the right; hover over it (or tap on mobile) to see the name, surname and date in a tooltip. Unticking an item removes the avatar. You can also add items ("+ Add item"), edit them with the pencil and delete with the bin - exactly as with the list in the task description (see "Tasks", "To-do list in the task description"). On a computer, the pencil, bin and avatars next to an item appear when you hover over it
  • The </> Code icon inserts a code block - once sent, the code is syntax-highlighted and includes a copy button and a language label (when the language is known); AI-generated blocks with a specified language (e.g. `sql ) display it in the top-left corner
  • Clickable links - an address entered in the content (https://…, http://…, www.…) becomes an active link after sending, opening in a new tab (blue, or indigo in a private conversation with the AI Assistant)
  • The Draw icon opens the drawing window - a freehand drawing (optionally on an uploaded background) is inserted into the message content. The drawing is also saved to Files in that chat's folder. The toolbar contains two separate options: the bucket icon selects the drawing background (white / dark / transparent - the last option saves only the drawing, without a background), while the sun/moon icon switches the theme of the entire window. Both choices are remembered.
  • Drawing on an image you’ve received: click the image in a message, then select Draw on image in the preview (the pen icon next to the download button). The “Draw” window opens with the image as its background - mark what you need, then Insert adds the finished drawing to the message composer. Your browser blocks images from other servers from being saved - the app will let you know instead of silently losing your drawing.
  • The paperclip (📎) “Files” icon in the top bar opens the “[Chat name] / Files” window with all the attachments from that chat; click a file to open the preview, or click the arrow on the right to download it
  • An attachment in the conversation works in the same way: clicking the row opens a preview in the Files window, while clicking the arrow downloads it
  • Add a reaction to a message: hover over the message and click + next to the author's name, then select one of four icons: OK, Looking, Work in progress, Done. Reactions appear as chips with a count below the message - only where someone has reacted. Hovering over a chip shows who reacted; clicking it adds or removes your reaction
  • Quote in reply: in the message menu (⋮ next to the name), select Quote in reply - a “Replying to…” bar appears above the message composer (cancel it with the × symbol or the Esc key when the field is empty). Your reply includes a quote block; clicking the quote scrolls to the original message and highlights it. If the original has been deleted, the quote shows “The quoted message has been deleted”
  • Grouping posts: consecutive messages from the same person sent within 15 minutes appear under one heading (hover over an individual post to see its time). Days are separated by “Today” / “Yesterday” / date dividers
  • Favourites: the star next to the person’s name (or in the ⋮ menu) highlights the message with a gold bar and background
  • Mention @: type the @ character in the content (at the start or after a space) - a list of people will appear above the editor (like in Slack); typing further narrows the list, choose with the ↑/↓ arrows + Enter, by clicking, or press Esc to close. The same list is also available under the @ icon in the editor's top bar (next to formatting)
  • There are two AI buttons next to the reply box: “AI Assistant” (private question mode - only you can see the question and answer) and “Organise” (AI organises and summarises messages in the Thread); see the “AI Assistant” chapter for details
Task Manager: open team chat with a message thread.
Messages in chat: mentions, reactions and attachments in the same window as tasks.

Chat participants

You can add or remove participants in the chat settings (⚙ icon).

Archiving a chat

Similarly to tasks - three-dot menu ⋯ → Archive.