What is Company Knowledge in Task Manager?
Company Knowledge is a collection of your materials - notes, folders, conversations and messages - connected to the AI Assistant as a source of answers. From then on, the Assistant answers using these materials rather than the model's general knowledge. If the information is not there, it clearly says it does not know - instead of making something up.
How does it work?
- 01
Select the materials: file folders, notes, specific conversations or an inbox.
- 02
The app prepares them as a source for the Assistant.
- 03
Ask a question - the answer is generated from your materials and includes the source.
- 04
If the answer is not in the materials, the Assistant lets you know.
What do you gain?
Answers aligned with your company: procedures and agreed practices instead of generic responses.
An honest answer: “I don't know” is better than a convincing falsehood.
Faster onboarding: new team members ask the app instead of going from person to person.
An everyday example
A new employee asks about the complaints procedure. The Assistant answers using a company note and identifies the source document - without having to ask three people in a chat.
Frequently asked questions
Are documents sent to the AI provider?
The sections needed to answer your question are included in a request sent to your chosen provider. The materials themselves remain stored on your server.
What if the answer is not in the materials?
The Assistant tells you that it does not know.
Can I limit the scope of its knowledge?
Yes, you can select specific folders, notes and conversations.