What is Company Knowledge in Task Manager?
Company Knowledge is a collection of your materials - notes, folders, conversations and messages - connected to the AI Assistant as a source for answers. From then on, the Assistant answers from those materials rather than the model's general knowledge. If the information is not there, it says plainly that it does not know.
How does it work?
- 01
Select the materials: file folders, notes, specific conversations or an inbox.
- 02
The app prepares them as a source for the Assistant.
- 03
Ask a question - the answer is generated from your materials and includes the source.
- 04
When the answer is not in the materials, the Assistant tells you instead of making something up.
What do you gain?
Answers aligned with your company: your procedures and agreed ways of working instead of generic information from the internet.
An honest answer: “I don't know” is better than a convincing falsehood.
Faster onboarding: new team members ask the app instead of going from person to person.
An everyday example
A new employee asks about the complaints procedure. The Assistant answers from a company note and identifies the source document - without them having to ask three people in a chat.
Frequently asked questions
Are my documents sent to the AI provider?
The excerpts needed to answer are included in the request sent to your chosen AI provider. Your materials remain on your own server.
What if the answer is not in the materials?
The Assistant tells you it does not know the answer - by design.
Which formats can I connect?
Notes, files from folders, conversations and messages.