What is a Workspace?
A Workspace is a separate work area that groups tasks and chats for a particular project, team or topic.
Creating a Workspace
- Click the “+” button next to “Workspaces” in the left-hand column.
- Enter the Workspace name.
- Click “Save”.
The "+" button is only visible to global administrators and people with the "Can add Workspaces" permission - this is granted by the administrator in the Users window, when editing an account. Without this permission, the button simply isn't there.
You can also ask the AI assistant: "Create a workspace called X" - it will open a form with the name already filled in.
Workspace list in the left-hand column
Each Workspace is shown as a card with its name, while the number on the right indicates the number of unread tasks and chats. When everything has been read, the number disappears - the list clears itself up, so you can immediately see where work is waiting. The name of a Workspace with unread items is white and bold. The total number of tasks and chats is shown in a tooltip when you hover over the card.
The selected workspace has a blue outline; the “Everything” item at the top (with a dashed outline) shows everything at once and totals unread items from all spaces.
Archived tasks and chats don't count anywhere - not towards unread items, nor towards the total shown in the badge. The numbers always match what's visible on the list.

Editing a Workspace
Hover your cursor over the workspace card in the left-hand column - the ⋮ icon at the right edge will light up. Click it, and a menu with two options will open: Edit workspace and Delete workspace. The icon only appears on workspaces you manage; on phones and tablets it's visible right away, without hovering. Close the menu by clicking elsewhere or pressing Esc.
Deleting a workspace
In the ⋮ menu on the workspace card, choose Delete workspace and retype its exact name. This operation is irreversible - it deletes tasks, chats, messages and attachment files from disk. There's no way to archive a workspace; only individual tasks and chats can be archived.
Workspace permissions
Each user can have different permissions in different Workspaces:
- Workspace admin - full control: adding/removing members, changing settings, deleting items
- Creating tasks (create_task) - can add new tasks
- Creating chats (create_chat) - can add new chats
The global administrator has full permissions in every Workspace without exception.
Adding members to a Workspace
Hover over the workspace card in the left column, click the ⋮ icon at its right edge and choose Edit workspace. In the edit window, in the "Assign users" section, tick the checkbox next to the people who should have access and set their permissions (workspace admin, adding tasks, adding chats). Save.
