What is Open Space in Task Manager?

Open Space adds a lightweight layer of gamification: your character earns points for completed tasks and met deadlines, while the office has its own leaderboard. Points are awarded for work you already do - with no forms or reports and no effect on your permissions in the software.

How does it work?

  1. 01

    You complete a task on time - your character earns points.

  2. 02

    The points contribute to a leaderboard visible to the team.

  3. 03

    Everything happens in the background, based on your normal work.

  4. 04

    Participation is voluntary, and the feature can be disabled.

What do you gain?

Visible results from getting things done: outstanding threads no longer sit around until Friday.

No extra work: there is nothing to fill in.

A positive atmosphere: it is a game, not an employee appraisal.

An everyday example

A customer service team introduced a weekly leaderboard. Closing requests became more visible, and the number of threads carrying over into the following week fell noticeably.

Frequently asked questions

Is this an employee appraisal system?

No - it is deliberately kept separate from employee appraisals.

Can it be disabled?

Yes, participation is voluntary.

Do points affect access to data?

No.